New to site?


Login

Lost password? (X)

Already have an account?


Signup

(X)
HomeBlog

Blog

Make your contact centre your epicentre for e-commerce

Karl Reed
09
Sep 2019
Many companies realise the opportunity in develop and leverage their e-commerce prospects, but in fact there is an even greater opportunity to make the contact…

Cloud reimagined

Karl Reed
28
Aug 2019
Cloud reimagined By Karl Reed, Chief Solutions Officer at Elingo The arrival of multinational data centres has seen local organisations increasingly looking at ways of…

AI to change contact centre CX experience

Karl Reed
19
Aug 2019
AI to change contact centre CX experience Karl Reed, Chief Solutions Officer at Elingo With investments in artificial intelligence (AI) related technologies expected to triple…

Elingo committed to skills development

Karl Reed
01
Aug 2019
With more than 1,400 Genesys certification courses and training modules completed by its staff, cloud and premise contact centre, unified communication and collaboration, and business…

Elingo a drawcard at Genesys Blended AI Summit 2019

Paul McIntyre CX Executive at Elingo
28
Jun 2019
Africa’s long-standing Genesys Gold Partner Elingo proudly confirms its Bronze sponsorship of the Genesys Blended AI Summit 2019, an industry-led event scheduled for 2 July…

Break down barriers with the cloud and Elingo

Paul McIntyre CX Executive at Elingo
05
Jun 2019
Break down barriers with the cloud and Elingo By Paul McIntyre, CX Executive at Elingo Many organisations are challenged with various channels of customer engagement, breaking…

The power of partnership with Elingo

Elingo CX team
05
Jun 2019
"Coming Together Is A Beginning; Keeping Together Is Progress; Working Together Is Success." – Henry Ford Elingo and Genesys will be at the MyBroadband Cloud…

#CloudUpgrade at Elingo

Joshua Solani CX Advisor at Elingo
04
Jun 2019
#CloudUpgrade at Elingo By Joshua Solani, CX Advisor Don’t be caught napping… with support for specific hardware suppliers and their products having ended, it is…

#cloud4midbusiness @Elingo

04
Jun 2019
By Kudzi Jonhera, CX Advisor at Elingo Are you managing too many tools … don’t fall victim to hidden gaps in systems, teams and channels,…

#DigitallyDrivenElingo

30
May 2019
By Simon Rees, CX Advisor at Elingo Today consumers are more aware of communication channels when engaging organisations, and expect flexibility when interacting. They expect…